Contact & Customer Support

  • Do you have whatsapp?

    Got a question about something on our site? You have 3 options; Give us a Call - Please note that during this time, we have a skelton team managing orders. The below options are better. Email Us - We can always be reached at info@baifumei.co.uk / info@baifumeigroup.com Live Chat us - In the bott...
  • How do I contact customer support?

    Got a question about something on our site? You have 3 options; Give us a Call - Please note that during this time, we have a skelton team managing orders. The below options are better. Email Us - We can always be reached at info@baifumei.co.uk / info@baifumeigroup.com Live Chat us - In the bott...
  • I want to visit your office in Korea

    Unfortunately our warehouse in Korea is a bonded facility warehouse that holds uncleared goods under bond. Government regulations prevent us from opening a bonded warehouse to the public without a 5 year extensive background check and documents given to the Korean Government. Our key office staf...
  • What are your working hours? What Time Zone are you on?

    We work : Monday ~ Saturday 9:00 AM - 18:00 PM GMT Sunday - 14:00 - 16:00 PM GMT However you can always contact us on our live chat and one of our helpful advisers will answer. Please note we will be off on Korean Public Holidays & UK Public Bank holidays. Please note our current time zon...